Chili's Grill - Jefferson City

I went to the reception and thought I had to tell someone up there that I wanted to make one order. I stood there for fifteen minutes with six other people and chased someone. then I sat under the sign for ten minutes before someone told me I was in the wrong place. the person at 1:00 clock was very discouraged. she made me repeat three times mg order, with a dress on her face all the time. she did not believe me when I said that the salsa was missing; I pointed it out on the menu and she still confirmed it with the cook as she could not read. there was also a hole in my pocket of chips that I just caught in time before they stagnated.

Chili's Jefferson City Mo..Total lack of service, Just had to walk out!Was seated at the bar with only two other patrons present. Sat and waited to be greeted but no one ever came. Three or four employees stood in the entry to the kitchen and continued to have personal conversations about there children all while being aware of my lack of service i assume. After 11 or 12 minutes, still no acknowledgement, I went to the hostess station and asked if any one was going to wait on me and that I would like to speak with the manager. Another 4-5 minutes passed and finally the manager came and apologized. She agreed that my wait was unacceptable. Nothing more than a simple apology from her was given.That was the final straw, and I was out of time to be able to enjoy a lunch.I consider my time valuable as most do. I also would have enjoyed better use of my time designated for my lunch break. I was left with no time to eat lunch today due to the 15 or more minutes it took to get someone to finally acknowledge me being in the restaurant.Very Disappointed and still hungry!1252pm 09/06/2022Geoff G.

I remember Chili's being better. My friend didn't like her margarita at all, my steak was fine but sides were ok but not great. This one seems more geared to drinks crowd, but only person who got a drink didn't even finish it.

It's a good place to work fact I got hire in there day

In town for business and stopped in for dinner. My server was Savanah, who I learned this was her 3rd day on the job. I ordered my usual but to my disappointment learned they took it off the menu (Chicken fried steak dinner). I decided on the 6oz sirloin and it was fantastic. Cooked EXACTLY as requested (well done). The prompt, friendly service and contagiously fun personality of Savanah was a pleasant surprise from the Independence, MO store (That one is pathetic). thank Savanah for the excellent service!