Sam's Pizza - Janesville

We ordered takeout tonight and were told 45 minutes. My husband waited on our food an additional 40 minutes and there was nothing done on your end to acknowledge the extended wait. Quite disappointing.

I always get the most delicious pizza from Sam's. In my opinion, they have the best pizza in town!

Very poor customer service skills from you all especially the older delivery guy just plain

I will never go there again the lady was rude unpleasant and snotty to me that took my order gave me attitude the whole time I asked for a menu and got attitude because I didn't know what I wanted and was asking questions so I could determine what I wanted to order I asked do you have wings and how much? Mind you I was talking to my husband on the phone and had forgot the price she said for wings and asked her to repeat the price again she snottily repeated how many for how much$ Her reply:I suppose we could make wingsI asked do you have bread sticks?Her reply :snotty cutting me short no we don't !I said asked if they had cheese bread or garlic bread ?Her reply: she got annoyed again and saidWe have garlic bread cheese bread and garlic cheeseI asked how much comes in an order she said they come in 8 or 6 inches open-faced Me knowing this terminology and what it meant I felt like I caught up to speed for understanding and proceeded with continuing to order garlic bread and cheese bread.I said ok can I get two 8 8inch piecesHer reply: ma'am they only come in so many inches like I was sure I understood her apparently not idk but I was just so done at that point I left and just called back to cancel the order not even minutes after leaving I was so fumed and disgusted I went to Jim's pizzeria and had told them what happened they were sympathetic to my bad experience and made me feel so much better they were so attentive to my needs and a warming welcome they always have great food for the right price I will always goto Jim's from here on out Sam's lost my business

Bunch of Biden voters in the comment section. Complaining about “rude service” over the phone, but in the same breath talk how great the food is. Try to run a business losers. Review the food. Such a weak review board. Sams is great: Thank you