Panera Bread - Jacksonville

Placed an order on kiosk. No human available.Had to clean my own table . Asked a worker about cleaning a table and they pointed me to where the rags are.I ordered a whole sandwich got half. They did bring the other half later after asking for it.My wife had the mozzarella tomato Baguette. Had two small tomatto slices and almost no mozzarella. When I asked if they could cut the baguette, they said no its against company policy.Then proceeded to bus my own table.Bathroom was out of TP and paper towels.I know some of this comes with panerra but food quality is usually better. Service is usually better.

Ordered hot coffee went to coffee pot at the coffee and tea station in the middle and filled my cup but the coffee wasn't hot asked the person at the counter and he just pointed to the cabinet below the pot and told me to use the microwave!! Told the company but no response.never went back to that location.

Flat bread pizza was pretty gross,undercooked and not sure what sauce they use but ughh. Salad was ok but this place is way overpriced for below average food. I also don't understand why ask for a tip when you basically bus your own table and order at the kiosk?

I had no idea the grilled cheese would be this good. The cold Brew coffee was refreshing and tasty.

They're chicken and wild rice soup is my definition of comfort food. When I'm under the weather it's exactly what I want.