Samudra - Jackson Heights

I am sorry very disappointed today. We ordered two maslaa dosa to go. And I mentioned to add chilies to the masala dhosa. But they forgot. Also gave us only 1 container of coconut chutney. Usually when we order in some other place they even provide extra chutneys. But here they just gave us one container. Secondly we didn't get tomato chutney. Common, if you are not having one chutney for today which you didn't give us. Atleast make your heart big enough to give extra coconut chutney. Why to act so cheap !! We are not ordering from this place again. Another thing to mention the dhosa was very soggy !! It would be nice if you learn how to pack!! We work for hotel industry !! This is not expected !! Not happy with your service

My wife and I recently visited the Samudra restaurant in Jackson Heights with high hopes for an enjoyable dining experience. Unfortunately, our visit turned out to be a complete letdown, leaving us frustrated and dissatisfied. Upon arriving at the restaurant, we were promptly seated but immediately noticed a lack of attentiveness from the staff. We placed our food order and were made to wait for nearly an hour, with no indication as to why our order was taking so long. When we inquired about the delay, the elderly man who appeared to be the owner brushed us off with empty promises, repeatedly claiming that our food would be ready in just 5 minutes. It became evident that his reassurances were far from the truth. The complete lack of customer service skills exhibited by the owner was disheartening. Despite our clear frustration and inconvenience, he seemed indifferent and uninterested in resolving the issue. As paying customers, we expected a basic level of courtesy and concern, but it was sorely lacking in this establishment. Furthermore, the overall cleanliness of the restaurant left much to be desired. The untidy appearance of the premises was off-putting, suggesting a lack of attention to hygiene and cleanliness standards. This only served to further diminish our confidence in the establishment 's ability to provide a satisfactory dining experience. Given the extended wait time, the owner 's dismissive attitude, and the uncleanliness of the restaurant, we ultimately decided to leave without even receiving our food. It was an incredibly disappointing experience, and we left feeling frustrated and let down. In conclusion, I cannot recommend the Samudra restaurant in Jackson Heights based on our unfortunate experience. The significant wait time, the owner 's lack of customer service skills, and the overall uncleanliness of the restaurant were all major drawbacks. Hopefully, the management takes this feedback seriously and makes the necessary improvements to provide a better dining experience for future customers.

Dosa taste was good but went cold and very chewy. Lost its crispness . Upma was terrible. Sambar is a disgrace to South Indian food. Upma had no flavor. No salt No nuts no spice no cilantro garnish. . It felt like I was eating gooey bland dough. Sorry owners and I was hungry.!!!! Not the most pleasant and happy restaurant thus did a take out. Bad idea to take out. .. dosa loses its crispness and crunchy taste. Food overall is average and ambiance is a zero !!!! 1 star.

Had the most wonderful experience today at Samudhra. Went in just for a cup of masala tea, but decided to ordered a Masala dosa to go. The owners and staff were so welcoming and friendly and the atmosphere was relaxing, so I decided to enjoy my meal there instead. The food was incredible. The dosa and aloo were perfectly cooked with good flavor and the coconut chutney and accompanying lentil soup were amazing. The owner also offered me a complimentary serving of rice pudding, which was also delicious. The food and service here is excellent. I highly recommend. If you are the owner, thank you for making what could’ve been an ordinary take out experience, a lovely sit down experience. I didn’t think to take pic sorry.

First time trying this restaurant and I just tell you hands down the best best dosas in entire queens!!!! We had the paneer dosa, mysoore dosa and spinach dosa!!! It’s a full vegetarian restaurant. Will definitely be coming back for more.