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Bidra med feedbackStayed here two years ago and it was the most phenomenal experience. The food was amazing and the service was even better. Recently stayed and things certainly seemed to have gone downhill in two years. The food was mediocre. We didn’t have anyone clean our rooms in the 5 days we stayed there, we had to call several times just to be brought towels. When we checked in, they had given our room to someone from another party and then mistakenly given us the keys for that same room, only for our party to open the door to an occupied room. It’s a beautiful location; it just didn’t feel at all like the experience we had the last time we stayed. Very sad! :
Front desk staff was very helpful and kind. Helped me get to where I needed to go. Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet
Tranquil, scenic, and full of adventure. This resort is an all time favorite of mine. I make every moment count by taking part in the multiple offerings of the resort. The Spa!! It's an entire experience fabulous. The Activity Center has wonderful classes to enjoy. The Dining Hall never disappoints except I did miss the vegan breakfast meat options this year. Hiking trails surround the resort, so you can explore a new destination each day. Rooms: Although my time in the room is limited to bathroom and sleep time, the accommodations are nice. Huge tubs in case you want to take a bath. All the normal amenities. Each building of rooms is conveniently located to one of the many resort highlights. Safety: I feel very safe on the resort grounds and in the surrounding neighborhoods. It's very quiet and peaceful. Food drinks: Every dish served is delightful. You can tell that the chef is meticulous and creative when considering the menu.
You can't beat the location. Unfortunately, we were given a room that was not used in a long time so there were thick layers of dust on the fan and the coffee pot was not operational. We came to the front desk to get coffee in the morning since ours was not working and the coffee station in the hotel reception didn't have water for the machine or creamer. The receptionist just told me to go to the restaurant, which I found incredibly frustrating after spending $350 on a villa that I was unable to simply get a coffee in the morning. The bathrooms were amazing! Our shower and tub was just wonderful, super hot and great pressure. We explored two out of the 3 pools and enjoyed walking the labyrinth at night for night star photography. The gym was really nice and I enjoyed trying slacklining. You also have the use of bikes to borrow to explore near by Snow Canyon State Park. I enjoyed using the hammocks mid morning under the trees. Overall a beautiful resort but we unfortunately didn't have the best experience with the hospitality. Rooms: The upstairs villas are not handicap accessible, no elevators. Nearby activities: Snow Canyon State Park, mountain biking
I had a facial with Julie Smith. She was absolutely wonderful! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Quiet