Jack's - Irondale

Why do you ask me what kind of sauce I want and don't give me a sauce? And why don't you have my potato cup half full? And why are you giving me a little nugget from four and not even fresh? I had some of the best chicken and best customer service of my LIFE at Jack's, but this joke of a place is not!!!!!!

Okay, so I just went through the ride and forgot a bag of ice and the lady said she couldn't add in the window. Suddenly this amazing manager comes in green shirt, I wish I had caught her name, she said no mam, which is Jack's policy. You can add this ice bag. They were also muddled with people, and they still took the time to correct the worker and let them know that it is indeed the policy to add to the window if necessary. So thank u Manager! You were great and love my soft ice cream!

Had no breakfast there since they moved to New Location. You were a good crew. The noon crew is not. Burger was all right to listen to them to find out who should get Pommes without salt was almost entertaining.

Do you just love my new Ranch bacon Big Jack without salad or no tomatoes?? Yes, what I ordered!! As you can see clearly!

Well this not a fast food restaurant. We came in at when lunch supposed to be going on. But they were still selling breakfast. Didn't get all my order, we had to check. We had to go back an get our 2 burgers. It took us at least 20 minutes, because our uber driver was irritated. But the food was good. But we asked for 6 fries, but got 2 because they were so slow. Be expected to wait awhile.