Applebee's Grill - Ionia

Food was cold and service was slow drinks were messed up I would think twice before going

Amazing meal and great service great place for food great music and amazing

Tonite we had the displeasure of meeting the most rude manager(Tina) I've ever had engage us. After receiving a steak that was a quarter inch thick and requesting it to be medium it came well done. So having to watch my wife eat alone and requesting after 20 min of waiting for someone to come over and address the situation she asked if there was anything else I wanted. I said no, because by the time I recieved another steak my wife would be done eating and then she would have to watch me eat. After another 30 min our waitress came by and I stated that it is disappointing that a Manager didn't come back to say anything. And then 10 min later here she comes with the rudest most unapologetic demeanor I've ever been subjected to by a so called manager. She even went on to say that it's not her job to address a possible complaint. Finally I just said to please leave me alone. The other manager (Jake) came out and handled it in a clear, mature, manager like way. Kudos to Jake. On the other hand I feel sorry for anyone else that ever has to meet or otherwise engage with this less than management person named Tina. I would tell you how my food was but only my wife got to eat while I watched her. After being faithful patrons to this establishment for years, I was so upset as to how this Tina treated us that I will never go back to any applebees again, and obviously I was compelled to write this review. SHAME ON YOU TINA, and applebees try and do better on training an obviously undertrained person in a managerial position.

Want a restaurant that was once good but spiraled fast to the bottom then this is the place for you. Don’t drive past McDonald’s, Wendy’s or Arby’s with the misconception that you’re getting better food.

The food was not prepared very well were told it was a new kitchen crew in training. Very unpleasant tasting food. I hope they get trained soon.