Waqars Take Away - Inverclyde

I have ordered from here for YEARS. Nearly every weekend. And always sang their praises. Well tonight I received the worst costumer service of my life. Firstly my order was wrong because it had no sauce on it which quite frankly I don’t want to eat it dry, so I simply called and asked for a replacement as it was already getting cold and I did not want just a tub sent to me. They were shouting at me, calling me a liar and saying there was sauce on the kebab and then changed their mind and said actually we put a tub in. Nope you did not. After a lot of back and forth and explaining I’m a Loyal customer, nearly every weekend. They then said ok we will send a new order to you with sauce on but it might be a while the driver is busy, that’s fine. Which I then learned that was also a lie. Nearly 2 hours later no order. I called and he shouted down the phone you weren’t to get another order we told you that. Which I said well that’s a lie you said you would send one out. I explained I have just finished a busy 12.5 hour shift in hospital, I’m pregnant and I took your word and now your telling me you lied to me. He was not empathetic, couldn’t give sh . So whatever staff you have working tonight. Learn manners and how to deal with customers because you’ve lost one. And genuinely upset me. Thanks for that.

Decided to go here as it has been good in the past, but, new owners? Just got a chicken panoramic, it was break your teeth DOLID! Definitely reheated as the batter was as crusty as an old welly left in the sun too long, tasted a bit like it too, 1 bite and then the bin happily consumed the rest... Will not be going again. All nice and clean but food retailers know that reheating chicken is a massive no no!! If zero stars was an option, I'd chose it! Waste of money.... next time its SABAS at the west station, 100% better and donner meat is sooo tasty, I only went to waqars as I'm at my mates .... gross!!! Never ever again

Please give this place a miss weekday delivery took 2 hours Numerous calls to be told they had no delivery drivers so why take orders When food arrived driver said they were clueless and liars. food was stone cold inedible and watered down pakora sauce and garlic mayo. Avoid this place much better out there they shouldn't be trading.

Just had a meal delivered and was amazing my husband said it was the best lamb curry ever good was piping hot through delivery would recommend

Just had my daughter's 21st birthday party and was planning to do the catering ourselves but what do you make for 100 ravenous young partying animals well what do they eat when their on their way home kebabs pizzas pakora great now who will supply . We have been using waqars since we were young partying animals so spoke to Ricky and Ahmed yes we can do it give us the time and place and we're all set 10 minutes before the food was to arrive got a phone call from Ricky to let me know food was on its way 10 minutes later it arrived delivery guy help set the food out and it looked great 6 x16 inch pizzas 2 of them were there spicy lamb pizzas total unbelievable 2x pepperoni and 2 x margaritas 2 x biggest portions of chicken pakora I've ever seen 1 x16 inch box mixed pakora 2 x 16 inch box kebab meat 2 x 16 inch boxes of chips popadoms spicy onions and the best spring rolls I've ever tasted we had added small sausages sandwiches and sausage rolls so we were set the food was devoured but there was enough for a second visit at the end of the night there was nothing left so it went down great so highly recommend I think lots of people will be doing the same when they have a party now just to pay the bill but however much it was well worth it