Gianni's Fish And Chip Shop

Placed an order around 7pm for a delivery at 8:20. Called at 9 o'clock to say my delivery was getting recooked due to a driver breakdown, and it will get to me in 10 mins . This never happened ,no food arrived, and I draw the line about getting blatantly lied to.... informed Just Eat and got a refund, but for me I will never go back. My first ever experience of an establishment in Greenock or anywhere else being that unprofessional.

The recommendations from family and friends were very good and also others..... after having a great day walking and cycling we voted for a chippy tea.... we decided what to have and i was the designated goffer... the shop looked not to busy, three other customers had been seen to so I approached the screen to place our order..........around the 10mins mark I was told we shall be with you} ... the food what I could see looked fresh and tasty, but after the 20mins mark with nobody approaching me for our order I decided ..... this place doesn't deserve our money our custom.. and left. where the family were very disappointed... I cant recommend the food, or the service, but the shop was very clean and tidy, pity the front of house or the tiller couldn't acknowledge that I was waiting even to place an order.....

The staff are rude and the biggest liars I've ever who got both my cousins orders wrong, they asked for penne and instead gave them spaghetti and kept insisting that's what they ordered... They couldn't even close or wrap a tub of curry chips right and curry sauce went over everything. The most disgusting thing about this experience is that I phoned up about this mistake and they assured me a refund will be in order when we arrived less than 6 minutes later we were told that was a driver and they refused to refund us.. Do not dine here Gianni's is a disgrace and insult to italian food if the staff are so stupid they can't even tell the difference between penne and Spaghetti pasta.

There are no words ,,,, awful ,, avoid at all costs ,, used to be great chippy , don't know who owns it now but seriously health and safety need brought in

Decided to eat out and get fish and chips for dinner! This chip shop used to be one of the best in Inverclyde under the previous owner. However is is fast becoming the worst carry out fish and chip shop in Greenock. My fish supper was not at a reasonable level of food to be served to the public,so much so I have decided to contact our local environmental health office, My fish was black at each end and the middle bit of fish was was in my opinion not worth the money. Mostly batter very little fish, I kept the remains of my fish supper to show the shop manager. I visited the ship on at least 3 occasions the following day to complain in person shop was closed. So I telephoned, the conversation I had was nothing short of the worse customer service I have ever had. The shop person was not in the slightest bit interested in my complaint, he did apologise but when I asked for a refund he became quite rude! Telling me I was the only person to complain, so what! I was an unhappy customer, he made no effort whatsoever to resolve my complaint. I will not be using this particular Carry out shop again, and will most certainly not recommend it to anyone!