Panera Bread - Indianapolis

The coffee and food were good.But on a Tuesday afternoon they were already sold out of so many food products. Are they really sold out or just unorganized? I was told a certain type of bagel was not available. But there were racks and racks of bagels and bread behind her waiting to be put out. And it was very slow, it 's not like there was a rush.The place is filthy. During the couple of hours I was there, one manager, with dark hair, in a yellow shirt, came out and cleaned two or three tables. No one else did a damned thing. But he cleaned those couple of tables with a dry rag. It was not wet and there was no disinfectant. There 's no way he could actually clean the table. You need a wet rag, some sort of cleaner or soap, and you have to clean the rag in between. All he did was brush crumbs onto the seats and then only wipe off a few of the seats. Crumbs, grease, food, spills...all left on the table and the other seats. It was embarrassing. No wonder the younger people who work there have no idea how to clean anything, because he doesn 't have a foocking clue himself. And he only pretended to clean the same two or three tables two or three times so 95% of them stayed filthy. The floor is also filthy. He had plenty of time to come out to the cooler in front of the counter and grab drinks for himself over and over, but no time to actually clean anything or teach anyone else to clean anything.

Panera quality in general has gotten alot worse. It's not just this location. They are often out of dishes or even just out of single ingredients, which is fine if they warn you. But the last time I was here, I ordered what was a new side to me a tomato, cucumber, basil salad. What I got was tomato and basil drowning in vinaigrette. Completely inedible. Not knowing what you are gonna get is what makes Panera not worth going to anymore.

Really good service, delicious food and drinks, amazing sitting opportunities. and I appreciate how clean they keep their restaurant and their interior design looks rlig good. I enjoy eating it in any case here, it is a beautiful caffe restaurant and it is in a good location it is beside many other good places. it is also fantastic in comparison to other almost food restaurants.

Great, but. I came to this discra to get a baked, a drink and a nice place to sit. the staff was incredibly friendly and the load was very clean! but the general manager, cass, was terrible. she was super rude for the workers who only did their best and were productive. she was very unkind and rude even for customers. I would not recommend going here because cass is in the position in which it is. this panera would be unbelievable with another than cass competent manager.

So I was sick and felt horrible needed good soup. Cassidy was the sweetest and just the kind of person I would hire to run my business if I was a millionaire. She sure won a customer and supports what I would expect from a company like Panera Bread. Even though I couldn 't eat much the trip was great and just needed to say Thanks because anymore there are few real good honest, ethical and quality places that I believe in. This is one of the few! EMPLOYEES make the difference!