Beach Plum At Cape Codder Resort

Great place to stay. Staff is very nice and accommodating. Good food options on property. Water park more suited to smaller kids. Rooms are outdated and need to be redone. They might be in the process of doing that as we saw a couple of rooms being renovated. Good room specials.Rooms: Rooms need updating. Furniture and carpets need to be updated. AC worked very well. Rooms were clean.Nearby activities: Easy access to Hyannis Harbor and Main Street.Noteworthy details: Front desk staff and restaurant staff very pleasant. Also looks like they have pre Covid staff levels which is nice to see.

We booked a suite here . Myself, bf and our 2 kids collectively . Room was beautiful. However the shower did not drain in the loft. We ordered a cot and it was so noisy squeaks it kept the kids up. Check in was terrible as there was limited help and a line of about 20 waiting for service. Also I did not pack a life vest for my autistic son assuming a water park resort would stock them to use. This is the case with other establishments we’ve visited.unfortunately they did not have anything available for use. That was disappointing.Lastly the on site restaurant at hearth and kettle was mediocre at best. Good for a quick bite to eat but lacking in quality and not worth the prices.

Was sent an email with the option to do an early noon check in rather than 4 o clock for an additional $40. We requested it and was approved. We arrived at noon to only be told that they made a mistake in approving all the early check ins for noon and room wouldn’t be ready until 4. After two hours of driving with 2 kids this was very disappointing. Their solution was to “allow us” into the water park an hour earlier than regularly allowed. So now we need to wait 4 hours in the water park before our rooms ready. Extremely disappointing and poor work by the hotel.

I spent 300 dollars a night for a room that had a balcony but faced the parking lot. When I booked it it said it had a fireplace but didn 't. The rooms, for the price, were run down. The front desk staff were lovely. The outdoor pool was AMAZING and very clean. Most of the employees that were lifeguards looked miserable. If you are calling it a ' resort it wouldn 't be horrible to offer free coffee, cucumber water or even cookies when checking in. Some rooms on the weekends are 4 -500$ a night. Unexceptable!!!

Very bad experiences , this hotel is not honest Hotel and only care about money, not the customers. they did a big mistake when I did a check in charged me my booking twice then refund me after went to the manager then after two day from my checkout they charged me 334 USD For resort fee ????? I didn’t see any fees or anyone told me there’s a fees will charge when I arrived , it’s they surprised me after two days from the checkout. And the room was very dirty and very old .