Taco John's - Hutchinson

Said no cheese, as I 'm lactose intolerant. Guy on the speaker was very short and abrupt and talked over us and didn 't sound like he was listening. Guess what? Put cheese on anyway, had to go back through drive thru, told them politely the guy was like It comes with cheese. We know that, we said very clearly no cheese. Told him that, he 's like I don 't have a headset on. ??? So no apology and the guy was like arguing and not making any sense. He remade it and I didn 't even want to eat it because I didn 't trust it after that.

Got breakfast at 1045 and the oles weren't fresh and burritos were dry...

The food came out very quickly but there is maybe two tablespoons worth of meat on a burrito and about half of 2/3 of the burrito contents was beans. The potatoes were extremely overseasoned and old.

I want to start off this review by saying I get that customer service can be a pain sometimes, but today’s experience at taco John’s in hutch was not a good one. Me and my fiancé came for food and ordered via drive through and apologies if we didn’t order the way the employee wanted us to order, idk if he was trying to be helpful or what but it came off as rude. I work in customer service and all I can say is the exchange could have been better. It was like the cashier thought we didn’t know how to order food… it was strange. It’s like he wanted to tell us how we should have ordered vs how we ordered. Probably won’t be back.

Great place to eat! My kids are picky eaters and they loved eating here!!!