Cold Stone Creamery - Feedback

I ordered a smoothie and they gave me half! And the rest if the order took 40 minutes for watch smoothie! The workers forgot us... Yes it had a big line but we...

5/28/24 Update. I usually don 't have a problem, but today was definitely an exception. Still can 't complain about the friendly staff, but they need to work on...

My ice cream was very small. I was surprised at the small serving. Tasted good. Needed more staffing, especially with the summer coming on. Staff was busy and d...

The ice cream was good but the one star is given solely because of bad customer service. A young male employee caught an attitude with me when I said “apple pie...

They were friendly, attentive, and went above and beyond to assist me. Their prompt responses and willingness to help made me feel valued as a customer. I highl...

I have my cups and was like: “Where is the ice?” lol, seriously a carbahn robber. we paid $20 for 4 underfilled small cups of ice. would have just bought a cart...

I would rate this place a zero if possible. The customer service is horrible. The employees are rude and will not receive any of my business again. If people ar...

So I placed an order for pick up for Sunday evening and we had a cinnamon allergy and I called to let the store know. They went above and beyond to make sure th...

Went here over the weekend. Great flavors and amazing workers! I ended up getting the strawberry milkshake and it was phenomenal the whipped cream on top was a...

I ordered a Hot for Cookie, but without the cookie dough. So, basically a chocolate chip cookie with ice cream on top. It was underwhelming. The supposedly hot...

I absolutely love this place! The live singing is a wonderful bonus, and the staff is fantastic.

Try the strawberry blonde! It’s absolutely delicious!!

Excellent ice cream!