Chang's Chinese Kitchen - Humboldt

Haven't been in here for sometime, the food and service was fantastic as remembered.

I had ordered two Entrays for my husband and I. I ordered stir-fried vegetables to go with my meal. So my husband picked up the order. I went to serve it up to see that my vegetables where not included. So I looked at my receipt I saw both entrays and vegetables included with my order all for one price. So I called to inquire about my order. It was then I noticed that they put vegetables but didn't charge me yet didn't include the vegetables. So I asked to talk to the manager. They wouldn't come to the phone. So I asked could they accommodate me by at least giving me a refund for the portion of my order that wasn't included despite it being on receipt. They said no because I wasn't charged. Most establishments are willing to make ammends. Yet this being their error, they expected me to come back with a meal I already had served up which I informed them of the inconvenience. Still no, so I was told to make sure that I request vegetables. I did three times by placing the order it wouldn't have been on the receipt. Apologies were given by the wait time and mentioned something about next time. I said there will be no next time. Due to the way they treat customers when it was their fault not ours. They just lost two customers.

A little greasy, but it was good for Chinese food. People were very nice, and could use some updates in the bathrooms. The outside and seating was nice.

My favorite Chinese food ever. Great service ran by a family and wait time is no longer than 15 to 20 mins.

I had the General Tao Chicken from the lunch menu. It was a little sweet tasting instead of spicy for me. If it was spicy would be great. Maybe I need to tell them make it Spicer. Other than that was great service.