Firehouse Subs Atascocita - Humble

Ordered 2 sub-combos, not too much. There were 2 employees. It was obvious that they were short employees, but did not provide any explanation or excuse for the 30-minute waiting period. The Re were several people waiting in the dining area. You had ordered pizza from next door and ate in the Firehouse. I get short staff, but at least let your customers know and show some modicum of concern.

It 's amazing how poor customer service will affect your view of a place. I use to go here all the time as it was the only place I can get a cheesy british style sandwich. We went the evening of 4-21 and came to the counter across from the young lady and said hello and was ignored. We stood in there for 5min with no just a moment hello may I help you nothing just bad attitudes. Another customer came in she looked past us and ask if they needed help. We walked out the door and went to Pot Belly for the first time. They were the complete opposite. I will not br going back to firehouse anymore as there are at least 4 other sandwich shops within 0.5mi of firehouse. Something I would not have known if not for the terrible service of firehouse subs. So they get 1 star for opening my eyes to the other sandwich shop options that are less money, better service, and great menu 's.

Slow service. The Steak n-Käse-Sub for the first time expects fresh steak with hot vegetables and cheese and received a cold Soggy-Brot version.

The food is always the same, and it?s pretty good. If you haven?t been, give it a try. The reason I gave it 2 stars the girls working the counter on 27 November 2021 at 10:45 am were completely lackluster. I was greeted with a dirty look by a young black girl that didn?t even say hello. After taking my order she walked away. I asked for my drink cup and she sighed like I was bothering her; she lazily pointed at a stack of cups on the other side of the counter. Once my sandwich was prepared, she mumbled something and put it up on the counter she walked away again. If this young lady worked for me, she would have her behavior adjusted quickly, or have to move on. Bad customer service can wreck and ruin a business. Good customer service is talked about often because it?s not the norm anymore (which is sad). Go get a good sandwich from here they support good causes. DON?T go during the time mentioned above unless you like bad service.

Well that's is what is left of my hook and ladder??? no photos of the meatball subs, the Mac in cheese was dripping with the cheeeeese.My teenager love the steak sandwich,all the bread is always soft over the past 6 years we have stopped by. We love supporting fire fighters and the friendly employees?See ya sooner than later?