Pappas -b-q - Houston

I carpooled with my coworkers and enjoyed a chopped brisket sandwich for lunch. They have excellent sides to choose from plus beer. I've been here before and I like the positive attitude and the warm welcome when I step inside. The whole place looksclean, even the bathroom smells good.

I rode the park and ride today to work. I? stopped at Pappa?s barbecue on 1960 and Cali Drive. The drive-through light said they were Open. The first door that I went to was locked. I was Able to get into the restaurant from the side door. When Ientered I observed At least seven people working, all of whom looked up at me but did not acknowledge me. Finally a Caucasianolder gentleman asked me if I had been helped and I responded no. He came over to tell me that the restaurant was not open thatI needed to go to the drive-through. I told him that I was not in a car. He called over a Hispanic female manager and they toldme they could not help me if I was not in a car. I walked around to the drive-through and demanded that she take my order. Thefemale manager said no and I told her that because they ignored me initially she was going to take my order or I would call thecorporate office. She took my order but she had an attitude! It cost NOTHING to be nice and to provide great customer service.It cost NOTHING to provide great customer service with a smile. The service that I received today was not up to Pappa?s standards. I got off the bus specifically to stop here for breakfast because I missed the stop for Chick Fil A. How was Isupposed to know that you could not walk in to place an order for breakfast?! Do better! You could learn a thing or two from theDowntown location. I ate there yesterday and received great service with a smile and the food was yummy! I asked for a briskettaco with potatoes and cheese NO EGG??????

Through the ride thru, the service was quick friendly. The pulled pork sandwich was really good, but the pommes were AWESOME!!! In any case, a trip over there just for the Pommes.

Great service, we had a bake potato fully loaded, and 2 bacon cheeseburger burgers the food was delicious

The bar-b-q here is very delicious. I ordered the house special. Which comes with beef, ham, sausage and a rib, plus 2 sides. The smoked ham was very tasty and the pork spare rib was delightful. Their brisket smothered in bar-b-q sauce is so moist, tangy, and delicious. The mac and cheese is also something worth mentioning, it’s very good. The potato salad here is made to perfection and they give you a heaping serving of it too! They have a nice self serve condiment bar, and soda fountains for you to get your own refills. My experience at this location was great and I highly recommend eating here. Give it a try!