Panera Bread - Houston

Had my order delivered and both my drink and food were appropriately secured to prevent tampering. Highly appreciated, especially for the drink.

Worst Panera Bread ever!!! Do not come here. The cook was scratching her armpits while make the sandwich and the guy in the dining area was putting all the drinks away and it wasn’t even 9 yet.

1) food: 10/10. Delicious, consistent, and relatively healthy. No shortage of variety. They have something for everybody.2) customer service: 10/10. Atmosphere was cozy and comfortable. There was notably a wide variety and ethnic diversity in the customers. Employees were hospitable, friendly, and professional. One was specifically outstanding, a young man named Jaelen. He was polite, respectful, and hardworking. Everyone loves to see young people working hard. The area manager, a young lady named “Ryan”, was also extremely pleasant. As a former manager in retail, I can speak from experience that they exhibit elite customer-service skills. Made me feel like family, not a customer. Definitely the type of character that you want representing your business.Overall, 1000% satisfied customer. Absolutely no complaints. 10/10 everything. 5 stars. Come to this restaurant. You won’t regret it.

I have been ordering Panera every now and then and the chipotle chicken avocado my favorite was tasting a bit different.Today I ordered my pick two the same sandwich and my broccoli cheddar soup….Lord this sandwich was fire! I have been waiting for it to taste like this since I remember . Who ever is in there whipping it up and made my sandwich ?you have real hands of a chef! Thank you so much!!! I smashed it? I hope you make my next meal when I order.

I frequent this establishment quite often so this was a first for me. As I'm getting my togo order a worker walks up to me and takes my food asking if I had a ticket, he didn't introduce himself or ask to check my food before taking it out of my hands, it took me looking at his uniform to know he worked there and I was and still am pissed. Do better.