Mcdonald's Family Restaurants - Horsham

The staff was friendly and accommodating, willing to take a special order to ensure we got exactly what we wanted. The service was very efficient and the bathrooms were clean.

Drive through these wise many years ago and maccas on the way were the place to stop on a road. faster, friendly service, nice clean kitchen and maccas caffes, eating was pretty good and toilets were always nice and clean. how much. that has changed. no more friendly personal service, the entire touchscreen. the printer did not work, so no warning, which order number I had or even when my order went through, they took my money so it must have?. not that was important, were called out to pay and the people were picked up and then came back with incomplete orders. my wife doesn't like fast food joints, but was always placed by all the McCafe thing in the past, it looked good. Well, no more, it comes from the same chaotic looking cooktop. Eating was ok then it was time to go to the toilet, they will be clean as they used to think we. wrong. as everywhere it seems that they are so understated, no one has more time to clean the toilets. should have found a local bakery, I would have been quicker and cleaner than we left, and that is what we will do for the rest of our two weeks road trip. I saw myself in the constantly changing climate of reduction of staff and maximize profit, maccas has forgotten everything about cutomer satisfaction and service, we will not be back.

In all my years, I've never been at a worse mcdonald than that. the floor was covered with chalk and chip and food scrap. the place had not been cleaned all day. I've never left a bad evaluation, but today I was forced. platz was an insult for the customers. the employees were more interested in talking to each other than serving patrons. terrible experience

Not for the first time this happened. kold food! Why are you there? much disappointment for franchise owners with employees who don't care what happens to business.

Although the restaurants and toilets had been redesigned, I was appalled by the state of the toilets. The sanitary waste tanks were overflowing and there was paper everywhere.