Bill's - Horsham

Fantastic service from Charlotte and a great menu. Very warm welcome for our four legged furry pups. Look forward to coming back again soon.

Charlotte was so attentive and friendly and really looked after the dogs we brought with us, getting them water bowls, a big thank you to her, she’s a real credit to Bills

I have visited Bill's a few times and it has been hit and miss, but I thought having breakfast with friends couldn't really go wrong. Firstly, our drinks took forever to arrive due to a lot of confusion, as it was quite busy. Our food finally arrived after 45 minutes, but one order of poached eggs on toast arrived with the toast half soaked in water and cold eggs. We sent it back, and the second order arrived in a similar condition, with the manager placing it back on the table without apology. Two other dishes also had cold eggs, and an extra dish was brought out towards the end because the water bath apparently was not turned on. It was disappointing to find out that eggs, which cost over £12 per plate, are not truly made to order. Only towards the end were coffees and juices offered, which felt a bit too late. When presented with the bill, it seemed like a gesture to take off the cost of my meal (that I did not receive), so I had to ask for the drinks to be removed as well. A service charge was added, which felt like an insult considering the slapdash service and poor quality of food. After this experience, I do not plan on returning to Bill's.

Bill’s has great breakfast and lunch offerings, with a large menu and some eclectic burgers to make things interesting. Would definitely recommend for breakfast or lunch, but dinner sadly was something I won’t return for. I ordered steak with peppercorn sauce, and it took nearly 45minutes to come out, it was chewy and tough, extremely salty and the sauce arrived a good 5minutes after the steak. My partner ordered a vegan burger and said similar things, though not quite as bad as the steak. Friendly service though and nice atmosphere.

We had a lovely meal for my daughter's 9th birthday. Charlotte went above and beyond to make our meal enjoyable, service was efficient and friendly. Would definitely recommend.