Pizza Hut Express - Holly Springs

We ordered pizza from this place off the app. It's was 45 minutes into waiting for the food to get to our house. Come to find out that the food gets delivered by doordash. I didn't have a problem with that part. After a hour and 20 minutes the pizza arrived at our house. The pizza was cold. I asked the driver what happened and he said that he waiting there for a half hour in line to get our food. I would not recommend this place. Plus when I called about my order the person that I talked to was kinda rude. I can't even give them a 1 star.

Closed at 8:00 pm while it says open till 10 pm . Enough said...... Don't gotta say nun else

My family and I love this location, the employees are sharp and always so generous, I ordered 2 large pizzas and their new pizza melt... perfectly cooked (we love the pan style crust), and never cutting it short on the toppings. Pizza hut is always a classic, we will be returning again very soon!

This is an absolute nightmare location and would be best shut down. I have enjoyed Pizza Hut for a long time until this location became my primary. So far I have had multiple hours long wait times that were different and changed after placing an order, had half my items removed from an online order without noticing (price didn't change much due to that additional delivery fees). And unfortunately, the business is unresponsive. I am on a 20 min-plus hold and still waiting for the business to answer after a redirect to the business to correct yet another order. I have given this particular location a retry every 6 or so months hoping that things get better, but with no luck. At this point the best outcome is the location shutting down and competent business relocates there.

I tried to place an order online. Their system didn't work. so, I called the store and placed an order. Had to wait 30 minutes. when came to get it the order was not there. So I ordered again in the store. asked the person to place the order under my account to get rewards. Got pizza. it was barely covered with toppings... and no rewards.... Will never go back there. This place is dying b/c of the poor service and no employees who care.