Tim Hortons - Holly

I went to Tim Hortons (Holly) location this morning, ordered the croissant breakfast sandwich, got home, opened it and my sandwich...the croissant was black and hard. It was burnt to a crisp....NICE job to the cook! Really?? Come on throw the thing away and make a new one, don?t serve food like this unless It was ordered to be burnt. ????????????????????

I cannot believe we waited this long for another business and each time I go I can't get a decent order. I ordered Spinach Egg bites they were out, so exchanged for the bacon/cheese I ordered a Boston Creme donut and medium pumpkin spice latte total was almost $7 and this is what I got. Tasteless coffee, burnt egg bites and a dry donut that I didn't even order.

I will never go to this Tim Hortons again! I have went here multiple times and they either messed up my order, was very rude, told me something wasn?t working, or I got food that sat for to long. I understand working at a fast food place because I used to. Every time I go through there I speak very clearly so they can hear me and I was very sweet and make sure to use my manners?which they highly lack. Today I went through and asked if their icecap machine was working and she kept ignoring the question. I got to the window they charged me for whip cream I did not ask for (I told them no whip at the speaker when they asked) they gave me the wrong size drink the lady who took my order looked into my car with a very rude attitude and the lady who was paying me out was very rude as well and my two drinks were absolutely disgusting. I got one caramel icecap and one Oreo icecap and I could not even tell them apart.

Donuts were the only thing correct. 30 dollars worth of sandwich Tim bits donuts and ice coffee and should of only got a dozen donuts. Coffee was bitter and nasty tasting, still have taste in mouth after an hour after throwing it away with only 1/4 of it gone. Lady didn?t hear 1/2 my order missing sandwich which was hard as a rock, frozen eggs and bacon was nasty not worth 5. Wanted 20 Tim bits half of them to be sour glazed got 2 and the rest were chocolate and sprinkles. Will not be back should of just went home since holly donut was closed for holiday weekend!

I would give no stars if I could. We just went through their drive-thru, ordered a #4 breakfast meal, #2 breakfast meal, and a blueberry muffin. After placing order they let us know that it would be about 7 minutes because they were cooking the eggs. I replied no problem. Then they asked for the order again. We pulled up and waited, during which time we saw 3 vehicles pull away from the line and drive off. We received our order with no hash browns, were told that they don't have any, and no blueberry muffin. We were charged over $14, And the #2 sandwich was awful. We will not return or recommend.