The Groundworks - Hitchin

My cappuccino was very good, although it took a while for hot drinks to arrive. However, little did we know that avocado on toast and scrambled eggs would take half an hour to arrive. We tried a few times to get the staff’s attention to order more coffees, and it took several attempts.The food was tasty; the cappuccino very good.The service inattentive, slow and chaotic. We thought the lady serving us was abrupt, verging on rude. It was very cold inside (I understand the door needs to be open as a Covid safety measure), which made the long wait for food and hot drinks more unpleasant. Wouldn’t go here again- luckily in Hitchin we are spoilt for choice

I've been to the Groundworks before the pandemic and they've always been outstanding, the smaller menu makes sense but I miss the fish dish they used to do and they're attentive as ever. Only issue is other customers not following rules and goverment guidelines. Over heard girls mention they were exempt from wearing masks but why are they allowed inside if they could be asymptomatic? Not many customers following table service guidelines. We were bit confused with what rules are being enforced and whether the other eaters are taking all of this seriously. Would come back again but probably only outside unless they get stricter on rules.

Four of us ate here. One coffee, four cups of tea, one smoothie, four mains (of the toasted sandwich variety). No salads. £60. Finding that hard to believe. Food was tasty and well presented, staff well mannered but I can’t afford those prices for a lunchtime snack.

Delicious food! good coffee. Great too see a nice simple but tasty menu, insuring that it’s nice and fresh. Following the Covid guidelines too, very happy!

I love the food here! The scrambled egg salmon is my favourite, sometimes I even add bacon!! Very happy to see all the Covid procedures in place and staff wearing masks.