Starbucks - Hilton Head Island

My recent visit to Starbucks was a complete disaster. Kathleen’s rude and inattentive behavior, combined with the mishandling of my order and negative inappropriate conversation with both myself and other customers regarding my order led to a lasting poor impression. I understand food service can be very frustrating, but the way Kathleen spoke to me throughout the entire experience was unacceptable. Do better!

Starbucks inside Harris Teeter’s unfortunately cannot consistently be open at 7 AM in the morning,their employees constantly call out for the day. It has become a great inconvenience! For the customer who gets in his car, drives all the way over only to find the store is closed(Starbucks) if they can’t properly men the location my suggestion is they should shut it down completely!!! if Harris teeters is the one responsible for these employees then they need to address this, if not, then Starbucks…either way it is great inconvenience for us to get in our car drive there only to find no one is there this happens regularly!!! Go on the website and it shows that the store is open and it’s not . they can’t even adjust the hours to reflect real time situation!!!!

Very sweet ladies! Starbucks is Starbucks where ever you go but the people make all the difference

I stopped in just before 8 AM and ordered a dragon drink and sous vide egg bites. The barista was friendly and worked quickly. This location is on the inside of a Harris Teeter. It was clean and everything was well marked. They also had a small area for items that are 70% off. There are several negative reviews because of its location and people struggled finding it on a GPS. I used Apple Maps and did not have an issue. I would happily return. There was one person in front of me and we were both helped quickly.

Literally worst experience ever. Started out asking for a Venti cup and was told I couldn’t have one when asked why another girl “Katie” said “Because you can’t”. Order the drink and it’s made wrong so asked to have it made again and was told i’d be charged extra for a remake. She then proceeded to shut the store down with 5 people waiting in line and was extremely rude to them. Also gave the stank eye as we walked out