Dairy Queen - Hillsboro

My first time ever trying Dairy Queen and I really didn't know what to pick. So just went with a normal Burge. The hungr buster. I just wanna thank Jordan for being an awesome worker and having everything fresh for me even heard him tell them to make sure everything was fresh. So. Thanks man. Food was great. Will go back.

I haven’t been to a DQ in about 15yrs. the staff was great, very helpful and patient with my gazillion or so menu questions (those soft pretzel thingys are DEVINE . the bathroom was unisex (I’m almost positive , clean (no smells with a nifty sink basin to wash your hands in. my only complaint is the entrance location should be more widely disclosed in real big letters. it’s on the first left side street if you’re turning off Tualatin Hwy for those of you new to this burg (like me or directionally challenged (like me as well: .

Dairy Queen has always been a favorite of mine growing up and continued as an adult. I don't blame this location for getting rid of the Ultimate Burger, but this location specifically has to be the worst one in Oregon. Now before anyone questions thelegitimacy of this review, these are problems they have had pre covid, not just now. As someone mentioned in a previous review,the line in the afternoons is always out to the street, so it is not that they are not making money, but rather it seems thatthe owners/franchisees are not putting any money into it. Common problems: 1. gravy in the strip basket is almost never warm 2.If you walk in, don't expect to be acknowledged or seen for some time. Seems like the drive through is the focus 3. Order iswrong half the time, and if you want to get it fixed, see point #2 above. Today's adventure consisted of the following 1.Gravy cold again 2. Plain cheeseburger kids meal cheeseburger not plain, bun is hard 3. Blizzard pretty much a milkshake. Aren't they supposed to flip it over to show you how thick it is? 4. Iced tea still included the tea (see the includedpicture). Not a pleasant thing to take a mouthful of. Now the reason I am writing this review, is for two reasons. First tolet people know that if you want great Dairy Queen, this one is not the place. Second, when we called them back for resolution,we were met with resistance the whole time. Asked to speak to a manager, apparently there is no manager. Asked for a refundfor the amount of issues, told we need to come in to get cash. The excuse we got was that they were short staffed. I amgenerally graceful when it comes to that, because I would rather a place be slow than shut down, but I don't think short staffedmeans poor quality. I think it just shows a lack of caring. Maybe its the attitude of the employees, maybe they don't feelrespected, and I can get that, but overall this place needs an attitude adjustment

Cashier seemed new. Filled easy order before ours. We were first. We only had two cones. Girl never spoke but to ask our order. Didn't tell me how much mine even cost. Gave a young girl change back by putting it on the counter and told her it was overthere.

A While ago I ordered 3 meals for my kids using the drive through , the girls were so busy and none of them wear a hair cap and one of them has long...