Costa Coffee - Highland

I had a recent visit with my parents and after asking about gluten free options the staff were so kind and helpful, and went above and beyond to make sure they were incredibly thorough when serving us to make sure there was no contamination. Keith was fantastic! really thoughtful and even brought our coffee's over to the table once they were ready and checked we were doing ok, such a lovely experience today. Thank you again!

We've been in a few times this past couple of months an the poor things have seem to have had nothing but trouble on and off since their last manager left. They're always SO friendly couple young lads a few young girls. All seem to get on brilliantly and always try to make their customers smile but each time we go in, we can see they're beaten down. Coffees are lovely as usual but could do with more of a selection as they always seem to be low on cakes etc

I don't usually frequent coffee shops however my wife and I were meeting a friend here during a visit to Inverness. We sat outside due to Covid and while it was a bit on the cool side it wasn't unbearable. I had a mint tea which was enough to keep me warm.

Very welcoming staff, always on the ball and always very friendly! They never fail to make me a fantastic coffee with a smile on their face.

The restaurant used to be good even at the beginning of lockdown, but the service yesterday was terrible. Three unfriendly staff members, few customers, and difficult to order anything. There was no wifi for track and trace, making it impossible to provide our contact information. They were out of several menu items, and the first floor was closed despite only one table being occupied on the ground floor. It was odd as the first floor was open just two weeks ago. This cafe is not suitable for working on laptops or computers as wifi is nonexistent. I suggest trying Nero on High street just around the corner.