Cook Out - Hickory

I paid $20 for a cooktop, milkshake one side of white cheddar cheese bits. they all forgot. I paid $20, I didn't notice until I got home bc I drove, and I live 25 minutes away.

Let me also echo the words of a reviewer above, in saying, I adore Cook-Out Food! I have never had a completely horrible experience, and even though the burgers at this location will not be on my plate from here on, I will be going to other locations in the future. Generally I give them a hard 3.5-4 's... but today?... oh Lord... I ⁷ Ordered a Cookout burger with fries hushpuppies... I got a burger that was only half cooked and cheese bites instead of hushpuppies...Went back with my tray and receipt, explained nicely to the young black girl at the window what the problem was. Did she offer to redo the order or give me a refund? No. Just shut the window, went back, and got me a new tray with a burger and hushpuppies... No fresh fries. Didn 't say a word... Just handed it to me and shut the window...So i get home, and guess what?This burger was MAYBE a 1/4 the way cooked... Even redder than the one before.Not wasting my time going back.Shakes are good. Customer Service doesn 't seem to care too much that particular shift that particular location...(night shift/hwy 127 Hickory, NC)...

First time ever trying it. Unfortunately I can't give a good or bad review as my order got messed up and I didn't know until I was on the highway.Fries are good! Hush puppies were as expected. Burger made wrong and didn't try. Shake was super thick.

Definitely a step up from other fast food places.Wide variety of backyard style items.Milkshakes are divine.

So many milkshakes. When they remember how to make them and not leave customers sitting at the window for 10 minutes waiting after telling the cashier we needed the drinks after getting the food. Only to be ignored and have another employee ask what we were waiting for.