Dunkin' - Hialeah

I'm not picky. as long as they make my egg cheese croissant as they have been in the last 25 years, and they have strawberry frosted donuts, we are good. but really, everything tasted fresh and the donuts were soft.

The ordering process was fine. But the order fulfillment part was painfully slow took 30 min from the time I ordered till the time I received my order.3x latte, 3x sandwiches.To make matters worse I was not the only one affected.Not sure if it was related to understaffed location (1x at counter, 2x in the food area, 1x at the coffee area) but the speed I felt was bad.Calling up the orders was done by repeating the order and not the order number which added to the delays . because food and drinks were mixed up by different customers.Please either provide better training, head count or let another business take the space.

This store was extremely clean. The staff was very friendly and helpful.

Thought I had gotten lucky when I saw there were not many people at this location. To my disappointment they didn’t have a wide variety of donuts or muffins available. Definitely was not worth the stop. Since they didn’t have what I wanted I opted for a sour cream donut which was fried to long. The taste was horrible. I typically love this donut but this was like eating fried lard. Will not this mistake and stop at this location ever again…everybody doesn’t drink coffee and therefore want to stick with what they are known for…DONUTS.

Great customer service. Everyone is polite and friendly plus the store I clean