Sushi Nippon - Herlev

Hair in the food and overskid toilets, missing doors to another toilet. Fearful and do not care. We ordered spideri and when we got an IPad and started to order then we should immediately return it again and ask for it every time we would have more suschi. The servant was hard to get hold of every time. The food was completely without the taste and the rice were overcrowded and pressed very hard together. Overall in the restaurant was the floor dirty and we could see that in the windows were dead flies and other insects. 4 x 248, for unpretentious spider. 35 kroner for a glass of post water. A total bill of 1200kr. We chose to leave the place. Fearful

We visited Katsura Herlev on 20 June between 18 and 19 to celebrate my son's birthday. He wanted sushi, so it was what we ordered. Unfortunately our experience was combed when my 14-year-old son discovered a hair strand that was wrapped around one of the sushi pieces. He asked me if it was normal to find a hair strand in the food, and unfortunately I had to confirm that it should not be the case. We called the waiter and aware of the problem. The servant apologized and asked if we wanted a new portion of sushi using an iPad order system. We thanked no when our appetite was destroyed, and asked for the bill instead. The servant came back and announced that they complained the incident and offered us a discount of 10 percent. Unfortunately, this experience has become the last time we eat at Katsura Herlev. Although the staff apologized and offered a discount, it is unacceptable to find foreign objects in the food. It makes us doubt on the hygiene standards and the quality of the ingredients of this restaurant. We had set up to celebrate our son's birthday on a cozy and delicious restaurant, but instead our evening was destroyed. We will now search for other dining options that can deliver the quality and safety we expect when we pay for a meal experience.

We were today off and celebrate my sister's birthday 6 people including a child. We wait 2 hours for the food that comes dumping, so there is no enough food for everyone at once. In addition, our order of food “not” has gone through so we wait 30 min. Where we finally ask when we can count with the food coming. They then tell that there has not been ordered despite having handed iPad with the order. Since we also have a child with, as long should wait for food, we ask if it is possible that some dishes come faster, where we get a very rude “You are not the only ones waiting, in can we see busy.” It is extremely rude and unprofesional. I usually don't write reviews and want to create negativeness in one ors good running business. But one thing is that the food is fine, but if the level of service is so low, I can’t let you write to you, so you are also informed.

Despite table orders, our company was located at a 4 man's table, which was dull and lashed worse than a sailor in storm weather. When we asked the waiter for it was possible to get another table, we got to know that it was not possible when everything was admitted. At this time the restaurant was not once half filled and it was also at some time later. The food is dull, uninspired and not particularly tasty. The room is nut and with such poor acoustics that it is not possible to bring a conversation with them you sit on board. Despite buying drinks, they still have the naughty to take money for post water. And even tries to cheat with charge 3 x 20 kr per glass, although we were only two who got water, a completely through poor experience and unfortunately nothing positive to consider this shoe place!

Everything was in beautiful order. Nice place with lovely food. Sweet service. So, only the warmest recommendations can go from here