Giacomin - Heredia, Guarari

The only true European pastry and confectionery in the country. The cakes and sandwiches are prepared with recipes that are always followed to the letter and therefore always have the same high quality throughout the decades. Coffees and other drinks are also distinguished for the same reason: quality comes first. The prices are higher than average but fully justified. Highly recommended.

What a shame that because of bad employees they cannot be given a better rating. On December 6, 2021 at 2pm, the two young women, apart from working with laziness in the wrong direction. They bring the order and they don 't bring napkins, you ask them and they bring ONE literally. What happened Giacomini?? I know the economy is tough but let your employees give napkins

Very overrated. I ordered a chocolate cake and it felt a bit dry/stale. The table felt dirty, there were no napkins on the tables and there was only one waiter, so you had to wait for it to clear (there were a lot of people) and also to bring only a few glasses of water. Anyway, I had more expectations.

On Saturday, February 5, I was on the Paseo de las Flores with my boyfriend and my father-in-law, when it was 6:30 pm we decided to stop by to have a coffee at their place in front of the Aliss store The worst decision we could have made drink ... Upon entering the establishment a very friendly waitress serves us, cleans a table for us and gives us the menu... Everything happens in a regular manner until the person who apparently was the administrator arrives at the table, with a act very aggressive and completely disrespectful telling us -I need you to go, I have already reserved this table! When looking around the restaurant there were several unoccupied tables, so we asked him: Why don 't they just change our table if we are already ordering? -She gets upset for no apparent reason and tells us in a very rude manner and raising her voice to leave the place and wait outside to see if they will help us...! Clearly we did not order, we returned the menu and proceeded to leave before the eyes of the rest of their customers who were consuming on the site... We prefer to go to another cafeteria due to the humiliation and discrimination for no reason by its employee... I hope you will excuse the long message but since yesterday I have had too much indignation and the truth is we did not say anything to this person to avoid increasing the ridicule that she was making us and the rest of the people in the place go through, I repeat For no apparent reason .. . DISCRIMINATION!

Not a good place to order a Cappuccino. For that price one expects a Cappuccino made by someone who knows how to make it well. That was not the case today.