Starbucks - Henrico

Staff was super friendly. Drive-thru is tight, so take your time. Love that they stirred the honey in my latte. Not all locations do that and it usually settles to the bottom. Perfect latte!

ALWAYS make my drink correctly and delicious! My breakfast is always cooked to perfection as well! Very consistent, quick and friendly!!!! I LOVE the staff.... they are like family!!! Best Starbucks in the area, for the people and especially drinks ????????????

Visited it today and ordered chai tea latte. The person at the counter was very friendly and answered all my questions patiently. The place has been kept very clean as well. This might become my to go starbucks!!

I?m not a fan of this Starbucks, I?ve gone 3 or 4 times and they screwed up my $12 coffee twice, and today my hot latte came out cold, the barista insisted she just made it, and she did.. I watched her. But maybe she put too much oat milk? All I know is any time I?ve ever gotten these drinks from any other Starbucks.. they were perfect. Please hire better people.. my coffee and time are too expensive. I can?t believe she argued with me, she wouldn?t even listen and I ended up leaving with my boyfriends COLD latte and left my $12 frapp because I was so angry.

I cannot stand this Starbucks, it might be the worst one I?ve been to. They are so SLOW it almost feels intentional. It doesn?t matter if I order ahead I?m late to work every time I go to this Starbucks in the morning. You?re right next to the mall and a bunch of businesses, why are you lolligagging in the morning like people aren?t on the way to work. Literally just standing around or talking so much at the window the the customer in front of you.