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Bidra med feedbackSooo yummy. Arepas. Tostones. Empanadas. Amazing coffee. Clean dining room and happy staff.
Went here recently to get my usual and was very disappointed. I called in my order ahead of time so it would be ready when I arrived, but when I arrived I noticed there was a sign on the door under new management . I knew something was wrong with the order because I should have been charged more. So I checked my order and they prepared the wrong dish for me (not what I ordered) so I asked if they could make the correction. They did without any issue but I couldn 't help but notice they had to check the menu several times before preparing my order. Once I arrived home with my order I served my son and myself but we both noticed the difference in the quality of the food and the presentation: the beans were runny and my meat was overcooked (almost burned). The staff was friendly I will add but I will not continue going here.
Today was my first and LAST time coming to this restaurant! I am appalled and disgusted by the food and staff members! I went out to eat with a group of friends one of my friends forgot her ID so she ordered a regular drink she takes the cherry from my alcoholic beverage didn't even take a sip and one of the waiters comes over and tells her she isn't allowed to drink the drink that I am paying for mind you she never took a sip! That was strike one. Strike two was that the table they seated us in was dirty and had not been clean. Strike three was that I found a hair in my drink, showed the waiter and he told me it looks like it just happened. He was basically insinuating that we did it! I have never been so disgusted and disappointed by any restaurant/ staff workers! I don't recommend anyone coming to this place ! If you want delicious Colombian food with great staff go to Mi Tieritta in Hempstead.
This place is so rude. I made a reservation for a table of 12. Not only were they not ready to attend us but they complained cause they thought I was having a meeting. We were all ordering different things , empanadas , choladas , arepas. How the heck do you ask me , who did you speak to? Dude I spoke to one of your waitress who picked up the phone and told me the reservation was confirmed. Be more professional . You're lucky you're getting business , Sevillana is way better.
Terrible service nasty food they don't explain anything to you on the menu neither do they recommend anything to you I asked for rotisserie chicken with white rice they came and gave me something completely opposite shredded chicken with yellow rice and beans I told the manger she said she couldn't do nothing about it never again!