Steak 'n Shake - Hattiesburg

Drive thru worker was really nice but my dr pepper was all carbonated. It was terrible. Just suggest when you go thru the drive check that you actually have a drink and not this. Recommend maybe just having your own drink with you

I pulled up to the drive-thru at 9:15pm. and waited for almost 5 minutes before finally pulling to the window. The reason I was there was because I had ZERO dollars (due to an unforseen medical bill but a $50 gift card. (My wife and I really enjoy Steak 'n Shake but rarely dine at ours here in Hattiesburg due to our home location. Anyway, the girl who came to the window told me they were out of beef while there was also a sign posted on the drive thru menu stating no milkshakes. I asked if they had any chicken or anything else for that matter as I explained the only way me and my wife were eating was with my gift card to their restaurant. I was told a truck would be there tomorrow and that I could come back then and use it. I find it very hard to believe that there was nothing to be made in the entire restaurant. I felt humiliated and helpless, being I could not provide any food for the two of us that evening. I sent an email explaining this entire situation and will share the outcome and update this review whenever I receive an answer/acknowledgment.

Reduced menu, no wait staff, missing ingredients and poor quality

I love the garlic burger with fries, the burger is one of the best burgers I’ve ever had and I love it so

The staff are rude especially the lady it’s like they don’t want to serve the customer they refuse to dine inn coz they said there having a shortage of staff no wonder!!