Kilomandjaros - Hartlepool

Instead of going, we decided to order food from here. we have found a contribution to fb that the discount was better when they arrange instead of eating them simply, so we have ordered. we were advised that there was no difference with the rats who were told that they were just going to eat. So we have ordered ourselves to eat about those just in spite of the former FB post, which is still on their fb) I called after almost 1 hour 30 minutes to advise that eating was on the way. the woman on the phone was lovable to be fair, within 10 minutes of the call we had received the order. eating was not ready to check it is a restaurant. we ordered two parmo hot shot ruck. hot shot was okay, but the idiot wasn't great. we also have to have 6 chips, which are always missing flavor. we also ordered chicken wings we would not have wished immediately. the skin was soggy for a terrible texture in mouth made unnecessary to say they went into the container. considering that is a restaurant that we expected better.

We've been here before, but the last few reviews made us a bit tangible. we were a party of five and didn't have to wait for the service. drink order was taken almost immediately and food order not long after. the food was nice and service was great. on an eating out to help at night was a bonus, but would have been happy to have full price paid

Drinks order told for ever considering 12 people with 8 cokes a bottle of wine and two pints took a good 15 minutes to arrive, cokes where in bottles (which i dont like i want it in a glass) then we waited a lot longer...then we should of for them to come and take our food order, (bearing in mind there was only another 2 people in the restaurant it was freezing and when mentioned they did go and get a small heater which would of been ok in front of a chocolate fire guard as it didnt do any good, the food it self was good no one complained, mine was really good value but my wifes wasnt when you put the two meals together, about all service wasnt very good food was good but some wasnt value for money, if the service had been better it might have made it up. other peiple in our group commented on the rice and curry dishes said they didnt have enough space to mix the curry and rice together as they both came in a small bowl and plate no where to put them both together.

Excellent food served by excellent staff. We both had the hanging kebabs for main, they were served with the best chips I have ever tasted, pitta bread and salad. The sauce was really tasty too

Wife and I went for a meal Friday evening. We have been several times before and always enjoyed it. Restaurant was fairly busy. Decided to have a bottle of rose wine which waiter promptly brought over. Poured a glass each and discovered it was warm...so asked for ice bucket and was told that the ice machine wasn’t working. No offer to exchange. Waited an hour, when my chicken skewers arrived there was 4 pieces of chicken, one sliver of onion and no pepper, 8 chips and half a pita bread that looked like someone had taken a bite out of it. Spoke to waitress who apologised and said she would sort it, returning shortly with a slightly improved dish but still only 2 slivers of onion and 1 sliver of pepper! Apparently the one chef was very busy. Food what little there was tasted amazing , such a shame about the experience. That annoyed we decided not to get a dessert and just pay the bill only to discover that the card machine wasn’t working. Was told the card machine had gone down however as regulars we know the machine has been down for over 6 months they obviously just want cash! Will not be visiting any more