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Bidra med feedbackHaving ordered for many years from a place in Ruislip that closed down during covid, we struggled to find a decent Chinese. We phoned to order a delivery and unfortunately they didn’t deliver but no issues, we’d go and collect instead. We ordered 1 1/2 ducks, a shedload of dishes and it came to £119 for 8 of us which was super reasonable. Upon arriving at the takeout shop it’s always reassuring to see it busy which it was! We paid swiftly, the owner had thrown in a bottle of Coke and extra prawn crackers which was a lovely touch too! On our journey home we got a phone call from the restaurant. It turns out they had an extra box of duck in the shop and couldn’t work out which order it was from; they feared it was from ours. We returned home and checked, we were missing an entire box of duck. Not wanting to make the journey back to collect it, we opted to simply ask for a refund. They did however offer to deliver the missing duck to us, when we weren’t in their delivery area! This was most certainly above and beyond! Much to our amazement when it turned up, the owner delivered the food himself and he also gave us a box of chocolates to say sorry! It goes without saying we just found our new Chinese takeaway. Not only incredible service but the food was also amazing, every dish was perfect. We will definitely be back!!
We ordered £120 worth of food and it was delicious , the delivered at 5:20 for dinner in a big box and it was all hot still. Everyone said how good it was and I would highly recommend!
For the last 3 years this place has been our go to for a weekend treat. The food tonight was terrible. Ordered soups,they both tasted really sweet and gloopy. The roasted duck was dry and they forgot the plum sauce which they wanted us to go back and collect!!The chow mein was tasteless and bland. Think the chef has changed,either way will be looking for a new Chinese where our £30 quid is well spent!!
I have been loyal customer for 6 years but the order I have received today .. I am speechless. It's been going down the heel , but mu order that I placed today was .ets just say I am polish and I can maje better Chinese myself .I have ordered mushrooms chow main , there was half a mushroom only.I have also ordered chicken how main , it consistet mayhe 1/2 of chicken wing where the meat was pulled out of the boje that was cooked in the broth for hours I have also ordered smoked chicken ,it was dark and dry and cold and tasted like something out if the rubbish bag.I have also ordered shredded beed and It wasn't even beef. I have been ordering the same food for years and I can definitely tell the difference between how food tasted three years ago and how it tastes now.Will never ordered again
Everytime we have ordered from here we have specifically specified over and over and over again we are pure veg and don’t add egg. We’re a pure veg religious family. They continue to add to our dishes and are quite rude on the phone when we tell them. Definitely not ordering from here again.