Browns Cafe - HARROW

An excellent local cafe, excellent value, great food, great service. Very popular with local community. Half English Breakfast, a large cappuccino, Poached eggs on toast and Green juice. 2 happy regular customers

This is a fantastic place ! I go there quite often. The food and variety is excellent. They make very good coffee. Amazing falafel. Delicious carrot cake . The plates are so nicely presented . Davide is always so accommodating. He is the heart of the place. I have never been dissatisfied with food or service. Please continue like this,

A big thank you to the staff at theStanmore branch for being so lovely and finding us a table even though we mistakenly booked a table at the wrong branch. The food and service was faultless. Definitely worth a visit even the coffees are amazing

Such a lovely place! Amazing food and great atmosphere. Such lovely staff and excellent customer service. Definitely worth at least twice a week visit. Definitely 100/10 recommend.

The experience got off to a troubling start! Staff body language communicated a disheartening no no! No eye contact, no smile, no words of welcome. I had to initiate awareness of my presence the place was empty save for one table of two customers. Frontline members of staff were forgetful lacked anticipation: I had to ask for cutlery; I had to remind ask for requested vinegar, which eventually arrived not in a bottle but in a tiny ceramic dish; staff within proximity ignored the crashing sound of my knife hitting the floor oops, I dropped it and so I had to initiate ask for a clean replacement. Slow at food item service, which resulted in cold, unpalatable ham cheese toasty; ignored my attempts to pay my bill with a card even though I proffered the plate with a VISA card to the waitress. Menus description failure: The so called skin on chips side was nothing of the sort, merely regular chips, few in number but high in cost, a whopping £3.90 to add to the price of £7.40 of my ham cheese toasty. The menu describes add on sides as PIMP [sic] YOUR PLATE , a curious use of the word, a risible misnomer in the circumstances. I 'd rewrite this as 'rip off...plate ', for I witnessed the next table of two customers being palmed off with zero consideration and/or adequate recompense when the staff were informed of a food hygiene issue. The team has difficulty communicating verbally in English has zero understanding of the norms of common sense PR customer care in the hospitality industry. Owners need to take a grip on what 's going on and what 's not at Oak Caffe, more like Gaffe Caffe, if you ask me. Local eateries/cafes were busy, one on the same street overflowing outside with customers, a telling reflection of lamentable standards at this troubled eatery.