The Cleveland Tontine - Harrogate

Finally got round to having Sunday Lunch here. Great service and delicious food. Just the right size portions. Personal preference would be not to have cauliflower cheese on a Sunday Lunch. We were persuaded by the waitress to try it, which we did it was nice but still believe it shouldn’t be part of the Sunday Lunch. Looking forward to booking again, may even extend to an overnight stay.

We have just returned from a family Sunday lunch/birthday party for 20+ guests. I cannot recommend this place highly enough. Firstly the food was beautiful, a really good portion too and displayed lovely. Secondly the staff were so friendly and accommodating, no request was too much for them. We also had in our party 3 children, they were made very welcome and the children's menu was fantastic with something to suit all fussy eaters. Before today we haven't been here before but I guarantee we will be back to try the mid week menu soon!

Good Sunday lunch in very welcoming environment. This is a place for something special with an intimate bar and pleasant lounge to relax in prior to dining in a very nice dining room. Staff and service were also top class. Slightly more expensive than norm but on balance worth paying that bit extra.

I booked here for lunch with my wife, 2 young children, my parents and my wife's parents for a nice mother's day family get together. I'm afraid the experience can only be described as shambolic and the only thing preventing me giving a 1 star review was the acknowledgement by the one of the managing team that things were unacceptable and a deduction from our bill. We were asked to preorder given the occassion. After we were seated our order was confirmed and drinks order taken. Unfortunately when my mother in laws soup starter arrived it was cold and had to be sent back to be heated. The other starters were pleasant. After this, things went dramatically down hill unfortunately. 2 of our mains and 2 children mains arrived without 4 of the other mains. One of the mains that arrived early was cold and had to be sent back. The other 4 mains didn't arrive until nearly half an hour after the initial mains and it was only when we asked after around 15 minutes of waiting that we were advised our order had gone through incorrectly and there would be a delay. We then had to ask for our gravy and the side vegetables (which had been delivered with the first mains) to be reserved as they were cold by the time our meals arrived. The waitress who served us could not have cared less and I got the impression we were being a complete inconvenience to her pointing out we wanted our meals all together and not to be cold. She never apologised once or gave any explanation. we weren't asked if we wanted to place another drinks order for the duration of our stay after finishing our drinks and our table water was left empty after we finished it. No one asked if we wanted to order any other deserts apart from the ones we preordered after our mains were cleared despite me asking if we could do this when we arrived and being advised we could. The food was nice when it arrived (but nothing extraordinary) but the whole experience was pretty shambolic otherwise. Like I said before, the member of management we spoke to was reasonable and did reduce our bill which I appreciated but I would still not recommend visiting her and I will not be giving them my custom again. I understand places are busy on mothers day, but it wasn't even that busy at the time we arrived (1430) and this is not a cheap place to eat, marketing itself towards the more upmarket range which made the experience even more shocking. Just to finish things off, the drains were being serviced outside and it absolutely stunk, we even joked amongst ourselves this was a ploy to get us to leave which in the end I was glad to do. Thankfully the terrible service didn't stop us enjoying mother's day together

Arrived bistro closed “kitchen pots and pans” Offered a table in a corridor Ok No Soda water No soufflé Didnt know the menu Been off 9 days No fire on No atomshere How far can a restaurant fall Provenance inns certainly did the job !!