Awesome Chips - Haringey

Terrible customer service where customers are called liars. I have just been and ordered a small chips with burger sauce and 2 powders. The guy misheard and wrote bbq sauce instead of burger sauce on paper cone. When the woman was preparing it I stopped her as soon as she put in BBQ as I know that’s not burger sauce. I’m allergic to the acidity in bbq sauce so I cannot have it at all. The woman spoke to cashier who then started talking loads of rubbish and saying intimidating things like “I’m not old I can hear what you told me there’s camera we are recording you” I’m 5 foot 3 by the way. The shop is on high road with loads of traffic and he didn’t think for one second perhaps he may have misheard. He wanted me to pay for another portion of small chips but I refused to pay and left without being given the food I paid for. I will not have the bbq sauce because I cannot have it for health reasons. I did not dare ask for my money back he cashier was so aggressive.Any shop serving food would have changed it even Mac Donald’s . Such low standards and thieves. I left a google review and will report to Consumer Rights under section 49. Can management please contact me to discuss this it’s not a way to speak to loyal customers. This is the UK and there’s laws here how you speak to peoples as well laws protecting customers.

This is should be called Awful Chips.The staff at Woodgreen were incredibly rude and unpleasant to my 10 year old son.He said he never wants to go back.

Having had chips from here many times before and always been happy we decided to get our usual chips and burger sauce, on this occasion it was very spicy and my child was unable to eat them. The lady in charge was not helpful at all or sorry not even an attempt to rectify the problem so on this occasion customer service really let them down

I had the smallest chips. For one person it was generous. Because it was served hot fresh, the waiting time was up to 10 minutes. I had black pepper and for a small extra fee, hot cheese sauce. Very nice, but the cheese sauce started to solidify ..becoming floury. I hope that Awesome Chips can improve that. I hope Awesome Chips can develop to having a seating area. The Birmingham one, has a long queue, is small and people have to queue outside in the weather.

We ordered a large portion of chips for £5.75, plus we paid 70p for ketchup. The portion size was large enough for at least a full family of 2 adults and 2 children. We paid 70p for ketchup. We ate the chips just outside the shop and when we were half way through and the top layer of chips with the ketchup had finished, we went to ask for more ketchup. They said we had to pay 70p again! what cheek! We paid £6.45 for a portion of chips and they couldn't give us a little more ketchup. I find that very bad customer service. Chips were decent, crispy on the outside and fluffy on the inside, but I am not sure I would pay £6.45 again for a portion of chips. Queues were getting large after our visit. A bit overrated tbh.