Subway - Hagerstown

Chinara did a great job at preparing our food and provided excellent customer service. Management staff, Zakiya was also very nice and kind.

I don't like the barricade between the food and the customer. One reason I always went there was because I'd like to watch how they made my sandwich. By blocking this I feel like they're hiding something.

The area is clean and quiet but the food is not that good! They try! The customer service is nice but needs a little more work! The veggies aren’t the freshest! Maybe more foot traffic will help!

Stopped here off the Interstate for 2 reasons. 1 We didn 't want to get stuck in a sit down restaurant with 4 more hours of driving left, and 2 I know I can eat relatively healthy at a Subway.Upon entry we received a friendly welcome, and observed a super clean dinning area.Now here is where they loose a star for 2 reasons.My wife is a Subway noob , and she doesn 't know the process...bread, size, etc etc. The types of bread available was M.I.A., so she just blurted out Italian . While you can 't go wrong, she was like... oh man! when after the fact she learned of the bread variety listening to other customers orders.Second reason: my bread was just over toasted, slightly charred if you will, and there was way too much dressing (go light, and ask the customer if they would more, you can always add... .Other than those negative points this was a nice stop along our northern journey home.Thank 's for hospitality Subway!Vegetarian options: Tons of veggies available.Kid-friendliness: Fun creative posters on the wall, and easy non complicated choices too choose from.Parking: Decent number of spaces, may get a little tight around the lunch rush because there is a restaurant next door.Wheelchair accessibility: Wide doors, uncluttered dining area.Persons in wheelchairs may need help at the drink fountains.Dietary restrictions: You can build your sandwich, so eat smart. The calories are posted.

Will no accept promotions from the app or coupons and does not tell you until it’s time to pay