Lucky Chip Netil Market - Hackney

Some nasty reviews here (don't get it). Have had burgers here countless times through Deliveroo and for dinner. I'm a fussy burger eater but the burgers here are the best in Dalston in my opinion. The music/ sound system is great as are the staff. Such a fun place, with a full bar and great wine list. Chilli cheese fries are emotional. Can be a bit hectic, but see it as a lively bar that also serves food and you're laughing.

The restaurant did not respond to my feedback after spending 48£ on Uber Eats. The wings were overcooked, the portion of chips was small and poorly seasoned, and the burger meat had bones in it. I was disappointed with the lack of response from the restaurant. I do not recommend ordering from there.

Unfortunately I ate food from lucky chip just before Christmas and it gave me and my boyfriend food poisoning, ruining the Christmas period. Never eat here unless you hate Christmas and enjoy being ill.

The venue was booked for a friends birthday. We booked a booth for a group of ten to have dinner and drinks. After calling several times to confirm our reservation and having being told everything was sorted we arrived to a table that seated only 4 with no other table available. We spoke to a member of staff and was told there was nothing they could do as all the other tables were pre-booked and even the manager told us that some of us would just have to stand and most people stand and eat at their venue. I thought this was ridiculous due to the fact they were serving burgers and other diner style foods. We were also limited to the selection of drinks we were able to purchase in the room we were in and were told we had to go downstairs if we wanted something specific. The food was very average and the room was so cold i kept my coat on all night.

I have visited Lucky Chip as both a customer and a delivery rider, my main gripe is that their staff are just too rude to deal with. As a customer, they were rude to one of their trainee waiters, which was terrible to experience. Whereas as a delivery rider, you get treated like you're brain-dead. The food is okay, so I'm giving them two stars, but not much can overcome the attitude of the staff.