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Bidra med feedbackWe thought for the right side of the street direction north comfortableities, hot drink and delicious cookies. so we really enjoyed the coffee, friendly service of employees and sweat with manager! oh, my dear not our expected cookies (for filling house biscuit fiber) so for instant bent...banana bread and a donut. thank you, are they among new owners?
Dreadful and rude service from the workers of the theke. ordered hot eating and hot chips given all foods and had to wait for the chips to cook. all other foods cold through the time chips came out. no shaded cover outside for families with dogs....Seriously would be difficult to put sun umbrellas of any kind.
I was disappointed with the high price and poor quality coffee at this restaurant. The staff definitely need better training. I spent $6 on a Takeaway coffee and was served by a young girl who seemed inexperienced. I was not satisfied with the tasteless and bubbly latte she gave me.
I stopped at Puma to refuel and decided to grab a coffee. The parking lot was messy and when I went to the food court, I found the place to be dirty with a grimy floor. I then went to G'Day G'Day, but they didn't open until 7:15 even though they were supposed to open at 7:00. The service was unenthusiastic, the tables were dirty, there was sugar on the floor, and the coffee station was also dirty. It was clear that the place had not been cleaned properly before opening, so I will not be returning.
I stopped by this restaurant for a quick meal on my way to pick up my daughter to return to Hervey Bay for a family funeral. I paid $45 for 3 meals, 2 coffees, and a bottle of water. Unfortunately, I accidentally left the water on the counter and when I went back to retrieve it, it was gone. The customer service person told me that someone else had taken it and that she would have to check with her team leader to see if they could refund me or provide a new one. When I expressed my frustration, she told me I might have to miss out on a replacement. After some disrespectful remarks from the staff, I was given a new bottle of water in a sarcastic manner. When I tried to explain my situation, the staff member responded insensitively and suggested I should know better next time. This level of customer service is unacceptable and I hope the restaurant can do better in the future.