Steak N Shake - Gurnee

My hotel is right next door, so I thought why not. this place was very dirty and the waiting times to get you eating are ridiculous. However, that burger was amazing and probably the only saving gnade to not reduce the rating lower.

Love this place! personal is always friendly and dine in is always clean. the food sometimes takes a past, but that would be worth waiting! would recommend this location.

Was so happy to see that the dining room was finally opened since the covid. but it was disappointed to see that they were going down the menu and many of their burgers. we also had to do everything to order to enter a kiosk. wait for our food, get our food and clean it up for ourselves, which was in order. but it's not okay to ask for a tip when the patron does all the work. also the restaurant was filthy! how will they be closed for 2 years because of covid and then not even have a clean device when they reopen! the workers were nice and that was still good.

Was so excited to see a steak n shake on our trip to gurnee mills. this is by far the most dirty facility I have for years. eating was moderate, milkshakes were good, dining area and bathroom were disgusting. do not look the dust buns over the ventilation openings they can disgust.

Food is good, shakes are great, service can be a little slow. but everything is being made fresh so it’s worth a couple of extra minutes. Just don’t order more than one large drink if you’re taking it to go, The cups are shaped weird and top-heavy and they just barely fit at an angle in their flimsy cupholders, and they can’t handle the weight anyway!