Wetzel's Pretzels - Guasti

The pizza bit pepperoni looked like it was expired and they tasted horrible.

At this location what I didn't like was there was no hair nets while preparing food and the lady that was taking the money had no gloves on while still handling the food, grabbing cups over the top touching food. This is what I didn't like, unsanitary with all that's already going on so this is why I gave this location a 2 star rating.

Their menu isn't shown until when you order, their menu is under the register so it makes it hard to see while line. Food I had no complaints with but the strawberry lemonade had a unpleasant bitter aftertaste that isn't present at other Wetzels. There's also a ton of workers where you can even see the food being made upfront. I tried to take a picture of the menu but you'll see why I had trouble

Tyler ,and SPECIFICALLY Tyler the manager, is extremely rude and unprofessional. I had an issue with my order. Something as simple as replacing the wrong drink for the correct one shouldn’t be as difficult as he made it. I would think as a manager he would have some ounce of decent customer service experience but I guess not. Guess you can’t expect much from someone who’s that miserable. He also had a booger in his nose the whole time he was arguing with me over a Sierra Mist. Most awkward interaction I’ve ever had at this wetzels pretzel. Won’t be coming back to this location.

We were at Ontario Mills and walked by Wetzel’s Pretzels a few time while we were shopping and an employee was trying to get customers to order pretzels. Towards closing time, the man said 50% off and so we decided to try one. I thought they just sold salted pretzels but there were pepperoni pizza pretzels and cheese and jalapeno pretzels so we tried them and I am now a fan of Wetzel’s Pretzels. Take extra napkins because they are kind of greasy but soooo delicious.