Bojangles ' Famous Chicken 'n Biscuits

President. - The next item is the report (Doc. This was the last time I ever come here and I will make sure that my experience in social media is sharing so that people stop coming and you lose business. I come almost every other day and every time I have a bad experience because of the rude attitude the woman in the drive thru window gives me for no reason. I understand it's 8:00 in the morning, but that's not known. The last time was the worst experience. Unprofessional and rude. The main woman in the Intercom always gives you an attitude. My food was bad and cold. Biscuit falls apart. I tried to call and nobody picked up. Came back and doors are locked and no one has noticed someone knocked on the door. Through the line and asked for my refund. I had all my food, but the cookies fell apart and this woman thought I ate one of them, although you can see clearly that it was broken, how bad they did them. REFUSED to give my whole refund and also to withdraw the food. I have not received my refund, and I promise you that I will come out of who I need to let the responsible staff be released. Do not understand these people that you absolutely RUIN someone's morning by making you so rude and for no reason. I can literally hear that the same woman screaming inside complains that I came back for my refund. I wasn't mean, and I just asked for my refund. Please don't come here. It'll ruin your morning. I thought I had another terrible experience, but this experience helped them all.

The food I just got from here I wouldn?t serve to my DOG. I ordered a 8 piece chicken meal with dirty rice and Cajun beans. The whole meal look like it was 3 days old the biscuits were hard and flat. I will NEVER eat here again ??????

I asked for a homestyle tenders combo and got a bunch of burnt tenders that I waited forever for in drive thru. Staff was too busy talking to each other instead of making sure orders and customer service were to perfection. At 2 pm food should be fresh

Absolutely horrible service! They asked if we had cash and when we said no. they said we can't have any sause because they charge cash only even for mayonnaise! Our sandwiches were thrown together and when we asked for the manager she said if we don't have cash for the sauces then we don't get any and to leave because we are holding up the line. I hope something is done about this, this is the worst customer experience at a fast food restaurant so far!

I love Bojangles! However that can vary considerably. This visit to this store was terrible. It's a 25 minute ride back to our house which is where we of course opened up the bags. Unfortunately they left out part of our meal. Also out of the two chicken breasts one of them was dark brown and inedible, we threw it away. The other one was dry. The dirty rice that they now serve is always just mush, with little sausage or seasonings. Very disappointing visit. We did call and complain about the missing food and a nice gentleman took down my details and said we could stop in and he would replace the whole meal. While that is a nice gesture the less than appealing food we had this time makes it of questionable value. I would hope any manager would instruct those working under him to not include food that is clearly overcooked, nearly burnt. In addition the rice for some time now has consistently been mush.