Hilton Garden Inn Washington Dc/greenbelt

The hotel is very outdated. With Hilton i expect certain standards. This hitel may be a motel not a Garden Inn Standard. Beds are terrible Ac is too loud. You can hear everything from next room. Further it looks like someone was lounging in the room until we arrived because the TV was on Ac was on and the pillows were all wrinkled as if some one was lying on the bed. I will never stay here again

Rating this property: -0I 've stayed at a lot of hotels because of my job over the years. I will have to say this is the worst experience I 've ever had.The hotel is in desperate need of a renovation. This property hasn 't been refreshed since it opened. The entire hotel smells like mildew. This hotel is extremely dirty and nasty. The carpets, curtains, mattresses are old, dirty, and smell bad. The wall paper is peeling off the walls. The AC broke and wet the entire room and it smelled like mildew. They patched it up and didn 't even fix it properly. This place will inconvenience the customer and the front desk staff have an attitude when things need to get corrected.Some of the workers have ok customer service while the rest needs to take a class on having good customer service.Donna, I 'm assuming she 's some kind of a manager from Louisiana. This lady has serious issues. She definitely needs to have a lot of refreshers on how to speak to guests and having excellent customer service skills. She 's very rude speaking to the guests. Her daughter works there and is the same exact way as her mother RUDE .The housekeepers are nice and only do what they are told.They have parties during the week knowing they have people in the building working early morning shifts. This is a very disrespectful property.The pool had stuff floating around it. The spa didn 't work properly.Employers: If you have a job in the area and need a hotel for your employees. Please do not use this hotel. This hotel has parties in the downstairs area with a DJ and very loud bass music during the week. Your employees will not get any sleep. It 's ridiculous! They are very disrespectful and have no consideration for people in the hotel.People in the parking lot sleeping in their cars.Make sure you park where you can see your car. Because when you come outside you will have stuff and scratches on your car.The hotel washer and dryer are the first made it seems like. They make so much noise it 's ridiculous. My clothes didn 't dry I had to hang them up in the room. I didn 't feel like dealing with old machines anymore.The two elevators had major issues. I was definitely hesitant about getting on them.Overall Observation: Go to a different hotel. This property shouldn 't be under the Hilton brand. This place makes the entire brand a disgrace.#HiltonHotels

Rating this property: -0 I 've stayed at a lot of hotels because of my job over the years. I will have to say this is the worst experience I 've ever had. The hotel is in desperate need of a renovation. This property hasn 't been refreshed since it opened. The entire hotel smells like mildew. This hotel is extremely dirty and nasty. The carpets, curtains, mattresses are old, dirty, and smell bad. The wall paper is peeling off the walls. The AC broke and wet the entire room and it smelled like mildew. They patched it up and didn 't even fix it properly. This place will inconvenience the customer and the front desk staff have an attitude when things need to get corrected. Some of the workers have ok customer service while the rest needs to take a class on having good customer service. Donna, I 'm assuming she 's some kind of a manager from Louisiana. This lady has serious issues. She definitely needs to have a lot of refreshers on how to speak to guests and having excellent customer service skills. She 's very rude speaking to the guests. Her daughter works there and is the same exact way as her mother RUDE . The housekeepers are nice and only do what they are told. They have parties during the week knowing they have people in the building working early morning shifts. This is a very disrespectful property. The pool had stuff floating around it. The spa didn 't work properly. Employers: If you have a job in the area and need a hotel for your employees. Please do not use this hotel. This hotel has parties in the downstairs area with a DJ and very loud bass music during the week. Your employees will not get any sleep. It 's ridiculous! They are very disrespectful and have no consideration for people in the hotel. People in the parking lot sleeping in their cars. Make sure you park where you can see your car. Because when you come outside you will have stuff and scratches on your car. The hotel washer and dryer are the first made it seems like. They make so much noise it 's ridiculous. My clothes didn 't dry I had to hang them up in the room. I didn 't feel like dealing with old machines anymore. The two elevators had major issues. I was definitely hesitant about getting on them. Overall Observation: Go to a different hotel. This property shouldn 't be under the Hilton brand. This place makes the entire brand a disgrace. #HiltonHotels

Incredibly outdated. Wall paper peeling off the walls, elevators scorching hot and smellyRooms outdated. Beds hard as a rock. Sheets thin and itchy.Hot tub had weird fungus looking stuff floating around.Breakfast expensive with little options.Do not stay here.

Exuberantly expensive. Rooms are not that clean, bedding, and pillows have a distinct smell. There is no value for money. However, the reception area and dining area are greatly maintained.