TGI FRIDAYS - Grandville

We had a reservation and were served 30 minutes too late after 3 big parties were set before us without reservations. The hostess said they were waiting for someone to clear the table. We looked at the table she spoke of, and it was cleaned all the time. They were clearly underused!!! Will not return to this restaurant again!!!

At first they were apprehensive to honor the reservation, but after a few minutes decided to seat us. Server was prompt, but food took a very long tike to arrive. Food service handed a member of our party a plate that was so hot it burned their finger and created a blister. Food was mediocre at best. This location started out with a lot of promise and service but has slipped significantly over the years.

If you are looking for a pretty good drink its ok but for food its was on the low end

Waited 20 minutes and never got waited on. No employee even said hi or greeted us. We left and ate someplace else. Worst service ever. Highly dissatisfied and will never return.

We used to eat almost weekly on Fridays, but stopped to come as often a few years ago. Our friends beat it for an evening so we decided to try it again. I reserved a table on OpenTable and was super happy that I didn't have to wait when we arrived. The greeting was extremely rude and did not seem to understand what OpenTable was. The server was fantastic and she really tried her best, but the food took almost 50 minutes to get to the table. The restaurant wasn't even half full, so it shouldn't have taken so long. She was super friendly and kept us on the timetable for food we appreciated. I'll go back someday, but probably not until a friend invites us back and we feel obliged.