Five Guys - Grandville

Eating is great, but the waiting time and customer service is ridiculous. it is spirited to boggling me, why this is so long and customers actually observe that they prepare their accusations. the workers seem to be confused what their work is. no apologies or recognition for long waiting periods. it's not the chain, maybe a management or a logistic problem. be ready to wait 25 minutes after their order!

High prices, so-so food. Fries were double salted. Restaurant was clean, employees were friendly, but I won't return. Hot dog, fries and a soft drink $17.00

Food was honestly crazy disgusting, hair in food IS CRAZYY . Bathroom filled with throw up ,NAHHHH TS IS NASTY.

You can go to a fancy restaurant like Butcher's union and get a better burger with fries for the same price as you get ONLY a burger here. That's insane. Way too expensive.

We have always enjoyed Five Guys and didn't mind paying a little extra for a good burger. However, our recent visit was disappointing. The burgers were smaller than usual and the shakes came in much smaller cups. We ended up spending over $50 on 3 burgers, 1 medium fries, and 2 shakes. When I complained about the size of the shakes, I was told they were served in shake cups. I asked for a refund and they gave it to me. I don't think I will be going back to Five Guys anytime soon, as there are other fast food restaurants that offer similar quality at a lower price.