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Bidra med feedbackWe decided to dine at Carlos O'Kelly's because it had been a while since our last visit. Unfortunately, the food did not meet our expectations this time. It was quite disappointing, to say the least. None of us were able to finish our meals. My duck dish did not match the description, as my chimichanga was dry and bland. My husband ordered the seafood enchiladas, and it seemed like the seafood might have been spoiled. The smell was extremely fishy when he cut into it, and the enchiladas tasted rancid and were served cold. When we brought up our concerns to the manager, her response was simply an apology. We were left feeling quite disappointed, and we will not be returning to Carlos O'Kelly's again. There are plenty of other fantastic restaurant options in Grand Island where you can enjoy a meal without feeling ill.
The food is very delicious. Chips and salsa while waiting for your order. The orders are delivered to the table in time. It is very clean and the toilets are clean. I love her food
The waiter spilled a complete glass of iced tea on my 85-year-old sister. After asking to talk to the manager, the waiter came back with a 20% discount on her meal and said he had spoken to the manager. We wanted to talk to the manager again. A bartender, not the manager came.(the waiter hadn't spoken to the manager since the manager wasn't even in the restaurant) My sister's blouse was tea dyed, probably ruined, and they wanted to give a 20% discount on a meal! We told the waitress about the bar what happened and asked her to make her to her. They finally forced their meal and offered to pay for cleaning their clothes, but not. We were often customers in the past, but will return NIE.
The service from our waiter was exceptional. He was incredibly friendly and polite. The atmosphere at the restaurant was great, with all the employees being attentive to their guests. The service was top-notch from the moment we walked in to the moment we left. The chefs clearly know what they're doing, as the food was amazing and perfectly cooked. I can't wait to come back again.
Brant was the best server we?ve had in a long time. Very friendly and enthusiastic. He made us feel at home while juggling a few other tables in his section. Food was terrific and drinks were outstanding. Me and my wife appreciate Brant and the staff!