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Bidra med feedbackSuch a cool vibe and the employees are always in a good mood. Haven't met a single one who didn't have a smile on their face and a great attitude. They make the drinks the way you want them and will do what it takes to have you leaving a happy customer! Don't forget to download the app and get your FREE drink on your birthday and if you've got a fur baby- ask for the Pup Cup!
Drive thur wait is unfortunately always at least 10-15 minutes or more. I understand the store is busy but i hope that the time can be reduced in the future with online ordering.Service: 5/5
Walk Up orders available at 5:00 AM! Drive thru open 24 hours! Fast service! Strawberry Cheesecake Frost was da bomb!Food: 5/5
Yall have some new stall and I understand the turn over part , but some of the staff are not people person , if I order a Double Dark Chocolate, med Ice with Carmel around the cup , line the cup first x2 one with extra lining. And we get Chocolate Lining than it needs to be remaid, the Attitude that you give is not Necessary , this is my Dutch Bros, I like it a lot and do not want to switch . Please have a great day !! We Love This Place !!
Since I started going to this DuchBros I have loved it, they have amazing product, and for the most part amazing customer service. However, I feel it has been declining lately; lines have been taking 30-40 minutes to get through, if you walk up off shift employees are there just talking and so customers orders aren't being taken or given out, and I have noticed a pattern of cars getting skipped. This morning there were two cars in the same lane with two people I figured, to save the employees from the walk, I'd pull behind them but when two vehicles pulled into the next lane they were helped first. I really wanted to give a piece of my mind to the guy who skipped us but we were helped by one of their new-hires so I kept to myself till I got upfront and asked for the boys name so I could write a review. They aren't allowed to give out names which I understand but I hope this gets to the guy I'm talking about and something is done because this isn't the first time he's done this.