Kaspas Desserts - Gloucester

Went for boba and late night munch. Absolutely sh*t! Was seated for more then an hour just for are waffle to be stone cold. The ice cream was missing all of the extras we paid for, waiting over an hour to be told they don't have the toppings and still then a 15 minute wait for ice cream. Bearing in mind we ordered within 5 mins of being there. Staff were rude, toppings were stale when we got them had to scrap all the toppings off for it to be somewhat edible. Oh let's not forget OVER an hour for a boba, A BOBA! Won't be coming back will go elsewhere

The staff here are rude, incompetent and lazy! Had to wait over 30 minutes for food to come to the table, which was totally the wrong order which the waiter found funny. I went to the counter to complain and the waitress was too busy playing with her hair to bother with my order. Food hygiene comes to mind! And on the subject of hygiene, do not use the toilets here, dirty smelly covered seats, sinks blocked with dirty water! If i could give this less than one star i would!!

I have no complaints about the ice cream or service at this restaurant. Unfortunately, the women's restroom was out of order during my first visit over a month ago and it was still not fixed when I returned on Saturday. This is unacceptable and disappointing.

Great friendly and helpful staff. Lovely food, good quality and great service Definitely visit again five stars

Just had a kaspas delivered was meant to be cookie dough, it was more like a warmed up cookie that had been bought from a super market. Not impressed, you could definitely learn some lessons from gileatos when it comes to cookie dough. Absolutely disgusted not worth the money at all thanks for nothing kaspas Gloucester. I won't be ordering again. Also very small.