Kfc - Glenwood Springs

Almost every time we are here, they are made of chicken! and with 100% safety when they go through the drive thru, they will ask them to pull and wait on the parking lot. a few days ago we went, paid for our order at 7:06 clock and did not get our food until 7:30! only absolutely annoying! I thought it was almost food. we could have gone next door to fiesta, put us and ate our food at this time. I despise this place absolutely and it's been so long ago! terrible staff and terrible administration.

Let me start by saying I 'm usually a huge fan of KFC and all of its fried goodness, however this visit was the worst I 've encountered in a long time. We were waiting for our food for over 20 minutes when we noticed nobody in the lobby had food. One by one the other customers were called up to the counter and given an explanation and the option to continue waiting if they would like. My son and I were never offered an explanation or an option. As we waited a little longer we noticed an associate digging in the trash can with her bare hands, then walked through the kitchen and then touched the plates. Then a different associate dropped his tongs on the floor then put them back on the counter. As we started to examine closer no one in the kitchen had gloves on or bothered to wash them after handling cash. We decided at that point to ask for a refund. Even after saying we want a refund so we can go somewhere else we weren 't given an explanation or even so much as a sorry . Visit here at your own risk...

I had to tell the girl in the drive thru 5 times Sierra Mist. They didn't have what I ordered after she offered it. I received an all dark meat meal (not per my request) and was upcharged on my drink (also not my request). Not a complainer but would not like to return here again. Good luck in the new year.

I asked the drive through girl if they had tenders and she said we have strips. I noticed after that you do have tenders. When we got the food it was bbq chicken pieces. I went inside to get the right order and she tells me she's pretty sure I ordered the bbq basket. I told her I know what I ordered. Really bad service. She didn't even smile. If they don't like their job they should work elsewhere.

I sent my husband last Sunday at 5pm to a bucket of chicken because we were not in the mood to cook. When he got back he told me that all they had was piece's of Dark meat and only the crispy. How do you not have more chicken then that? It's a sunday evening you would think they would have more options! Now had this been the first time this has happened OK but this is going on the like fourth or fifth time. You are a Kentucky Fried CHICKEN. Get it together! Highly dissatisfied!